ITSM20F practice tests

Since EXIN ITSM20F certification is so popular and our DumpLeader can not only do our best to help you pass the exam, but also will provide you with one year free update service, so to choose DumpLeader to help you achieve your dream. For tomorrow's success, is right to choose DumpLeader. Selecting DumpLeader, you will be an IT talent.

If you want to choose passing EXIN certification ITSM20F exam to make yourself have a more stable position in today's competitive IT area and the professional ability become more powerful, you must have a strong expertise. And passing EXIN certification ITSM20F exam is not very simple. Perhaps passing EXIN certification ITSM20F exam is a stepping stone to promote yourself in the IT area, but it doesn't need to spend a lot of time and effort to review the relevant knowledge, you can choose to use our DumpLeader product, a training tool prepared for the IT certification exams.

If you are still troubled for the EXIN ITSM20F certification exam, then select the DumpLeader's training materials please. DumpLeader's EXIN ITSM20F exam training materials is the best training materials, this is not doubt. Select it will be your best choice. It can guarantee you 100% pass the exam. Come on, you will be the next best IT experts.

Exam Code: ITSM20F
Exam Name: EXIN (IT Service Management Foundation based on ISO/IEC 20000 (ITSM20F.EN))
One year free update, No help, Full refund!
Total Q&A: 78 Questions and Answers
Last Update: 2013-10-21

EXIN ITSM20F exam is an popular examination of the IT industry , and it is also very important. We prepare the best study guide and the best online service specifically for IT professionals to provide a shortcut. DumpLeader EXIN ITSM20F exam covers all the content of the examination and answers you need to know . Tried Exams ot DumpLeader , you know this is something you do everything possible to want, and it is really perfect for the exam preparation.

ITSM20F Free Demo Download: http://www.dumpleader.com/ITSM20F_exam.html

NO.1 What would increase the amount of detail in the Configuration Management Database (CMDB)?
A. Increasing the scope of the CMDB
B. Increasing the number of attributes of each Configuration Item (CI) in the CMDB
C. Increasing the number of records in the CMDB
D. Increasing the use of the CMDB
Answer: B

EXIN test questions   ITSM20F   ITSM20F exam   ITSM20F   ITSM20F

NO.2 Through which process does the implementation of new or changed services, including closure of a
service, need to be planned and approved.?
A. Business Relationship Management
B. Change Management
C. Release Management
D. Service Level Management
Answer: B

EXIN certification training   ITSM20F pdf   ITSM20F test questions   ITSM20F   ITSM20F

NO.3 Different types of events are reported to the Service Desk. Which event is an incident?
A. Information about the rollout of a specific application
B. A notification that a new toner cartridge has just been installed in a printer
C. A report that the printer is not working
D. A request for the installation of a new bookkeeping package
Answer: C

EXIN   ITSM20F   ITSM20F test   ITSM20F study guide   Braindumps ITSM20F   ITSM20F

NO.4 Quality Management Systems can assist organizations in enhancing what?
A. Customer satisfaction
B. ISO/EC 20000
C. Relationship with third parties
D. Supplier satisfaction
Answer: A

EXIN   Braindumps ITSM20F   ITSM20F

NO.5 Deming proposed a system of continuous improvement.
Which four activities does this system involve?
A. Plan. Do. Check and Act
B. Plan. Do. Evaluate and Act
C. Plan. Perform. Audit and Improve
D. Plan. Perform. Evaluate and Act
Answer: A

EXIN practice test   ITSM20F   ITSM20F   ITSM20F

NO.6 One of the activities of Problem Management is the analysis of historical Incident and Problem data held
in the Configuration Management Database (CMDB) in order to understand trends.
Which aspect of Problem Management accomplishes this?
A. Error Control
B. Identification of root causes
C. Proactive Problem Management
D. Problem Control
Answer: C

EXIN Bootcamp   ITSM20F   ITSM20F demo   ITSM20F exam prep

NO.7 In recent months at a transport company with 1500 desktops, dozens of requests have been received
for expansion of the internal memory because its size has proven to be insufficient.
Which process should have prevented this from happening?
A. Capacity Management
B. Service Level Management
C. Configuration Management
D. Availability Management
Answer: A

EXIN   ITSM20F exam dumps   ITSM20F

NO.8 What is known as a temporary solution that enables the user to continue working?
A. Known Error
B. Request For Change (RFC)
C. Service Request
D. Workaround
Answer: D

EXIN   Braindumps ITSM20F   ITSM20F dumps   ITSM20F   ITSM20F   ITSM20F exam prep

NO.9 What has to be included in a well defined process?
A. Expected outcomes
B. Functions
C. Statistical support
D. Timelines
Answer: A

EXIN certification training   ITSM20F   ITSM20F   ITSM20F exam prep   ITSM20F

NO.10 What is a Configuration Baseline?
A. A benchmark of the service provider's capability
B. A configuration audit report
C. A snapshot of the state of an IT Service or individual Configuration Item (CI) at a point in time
D. The change requests allocated to a release
Answer: C

EXIN   ITSM20F   ITSM20F   ITSM20F exam prep

DumpLeader offer the latest C_TADM51_70 exam material and high-quality MSC-235 pdf questions & answers. Our 70-480 VCE testing engine and 642-385 study guide can help you pass the real exam. High-quality HP2-N37 dumps training materials can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.

Article Link: http://www.dumpleader.com/ITSM20F_exam.html